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Our Services

We are an end-to-end solutions provider & well-established firm registered in USA, providing consultancy and total Turn-Key solutions.

Discover How Support Alphas Is The Right Fit For Your Business

We are an end-to-end solutions provider & well-established firm registered in USA, providing consultancy and total Turn-Key solutions in Customer support, Technical Support, Back Office Support, Lead Generation, Data Entry, and Telemarketing Roles. We strive to build long-term relationships based on mutual trust by meeting customer expectations.

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Discover our services

Our Services

Discover How Support Alphas Is The Right
Fit For Your Business.

Technical support

Provide outsourced technical Customer Support Across Multiple
Channels.

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Customer support

The decisions your company makes can shape customer behavior and ultimately profit.

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Back Office support

Back Office support

Your back-office operations are often the very heart of your
organization.

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Data Entry

Data entry is simply the transcription of data from one form into
another.

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Telemarketing Roles

Our Telemarketers / Telesales agents can do both inbound and outbound sales.

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Lead generation

The core of our business is lead generation. Whatever product
sell.

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Industries We Serve the Services

B2B / B2C
Distribution

Healthcare
Services

Trucking
Fright

Food
Industry

24/7 Order
Taking/Sales

Startups
Services

Frequently Asked Questions

From entrepreneurs to listed companies, we’re helping scale & deliver quality labor solutions
on time and well below the equivalent cost of hiring locally.

Outsourcing has been around for decades, however companies are now finding in a high inflation, low growth environment that outsourcing is the key to sustaining and growing profits.
Support Alphas has scaled 30 agent teams in 14 days. Whilst it depends on the specific role, most clients are up and running in 5-10 days.
Full time agents work exclusively for you, whilst part time agents will have other clients. Agent’s need 40 hours of work a week to live a decent lifestyle in the developing world. The assistants are hand-picked for you based on your requirements.

There are so many benefits to outsourcing agents to offshore to countries like USA, UK, Canada and Pakistan. First to all mostly client love working for foreign companies, as it allows them to work from home, avoid the traffic and work a day shift which is the preferred mode of employment in USA ,Uk and Canada etc. We find that virtual assistants hired by Support Alphas report high levels of employee satisfaction and the benefit to you are substantial cost savings that can support your business expansion. 

14 days is the average time it takes for Support Alphas to post a job ad, vet candidates, place them through extensive interviews and place them in your team. We take pride in making sure that we get the perfect fit of agents to your business.
Great english, hard working attitude, university education and a friendly demeanour are the main qualities we look for. We also ensure they have a quiet space to work in, high spec computer and access to cloud-based technologies.

We offer remarkable benefits and perks for our employees, as well as personal development programs to foster ongoing professional growth. A dedicated manager also conducts regular, one-to-one meetings with employees to discover areas of improvement and drive retention.

Each client works with an account manager who both coordinates production work and builds a solid relationship between the client and Stateside.
Our employees and clients are VIPS: Among many other initiatives, we have developed special benefit programs, sign-on bonuses, referral programs, sick leave, vacation policies, personal development plans, and much more to ensure team members thrive in our working environment.

Our talent acquisition team works checks in with candidates and we have technology to ensure that your employees start work at the designated time and clock off when you require so you don’t pay more.
Yes, we can help you outsource part-time employees for your business or specific campaigns. Our minimum is 20 hours per week.
Yes, candidates will be informed of your business’s preferred work hours. Employees are flexible and can work within the time your business requires. Night shift is a popular working schedule in the country due to the number of US clients that utilise the Country client for back-office roles so we can certainly place employees in your team to work overnight (and public holidays too with a loading!)
We do it on your behalf. If employee(s) is not performing or reaching your KPIs, let us know and we’ll help performance manage them or terminate and replace them.

Our staff are “work from home” however if you have sensitive data we can implement security measures to make sure your data is private and secure, including remote desktop solutions.

We take copies of employees drivers licence, passport or other identifying information so that if something happens, we have full recourse to pursue them for damage that occurs to your business (although this has never happened to us before). We can require an NDA before onboarding based on your preference.

We take care of payroll as part of our service at no extra cost.
Nope, no recruiting fees! Once you select a candidate, they are onboarded to your company as if they're part of your team.

Have a question in mind?

Let's talk.

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